HP 8710 Printer Troubleshooting Support for Offline and Scanner
HP Officejet Pro 8710 Troubleshooting is the process of following a standard procedure to find and rectify a mistake that might be creating a problem in HP 8710 Printer. It is a structured way of trying to solve a problem.
HP Officejet Pro 8710 Offline
If your OS indicates that your HP 8710 Printer is offline, it means that the computer cannot communicate with the printer. This might occur if the printer is powered off or the USB cable connection gets detached. Try the instructions below to rectify the HP Officejet Pro 8710 Troubleshooting issue.
Resetting power to the printer makes the printer to reset stored values in the firmware. This can help when the printer is not accepting communication from your computer.
Ensure that the printer is motionless and quiet, before proceeding. With the printer powered up, detach the power cord form the back of the printer. Detach the power cord from the wall outlet.
After one minute, fix the power cord to the rear of the printer. If the HP 8710 Printer does not power up automatically, push the power button to switch it on to rectify HP Officejet Pro 8710 Offline issue.
HP Officejet Pro 8710 USB Scanner Connection Error
Scan Options, An error occured while communicating with scanner, Computer not found, cannot communicate with scanner, No Computer Detected, Scanner could not be initialized, Scanner not found and The HP imaging device was not found are some of the errors that might indicate a problem with the USB connection. In such cases, try the HP Officejet Pro 8710 Troubleshooting step below.
Switch off the printer. Ensure that the printer power cord connects directly to an electric outlet and not through a surge protector power strip. Shut all running programs on your computer, then shut down the computer. Switch on the computer. Switch on the HP 8710 Printer. Attempt to scan if the error persists, move to the next step.
Detach and attach the USB cable for the printer and the computer. If you have multiple USB ports on your computer, try connecting the printer to a different USB port than the one currently in use. Do not use a USB cable longer than 3 meters. Try using a different cable. For more HP Officejet Pro 8710 Troubleshooting instruction make call to us.