HP Envy 5643

ENVY 5643 PRINTER SPECIFICATIONS

The 123 HP Setup Envy 5643 All-in-One Printer/Copier/Scanner bids multipurpose printing for the whole family. It permits the user to yield lab-quality photos and laser-quality text on the go, from a smartphone or tablet. It is fortified with a 2.65″ touchscreen exhibits that permits for easy navigation of all of the built-in features. It is well-matched with paper, envelopes, transparencies, labels, cards, iron-on transfers and a variety of other media.

  • Built-in Wireless LAN (802.11b/g/n) that enables printing from multiple computers
  • 2.65″ touchscreen display
  • Copier settings – black: up to 10 cpm; color: up to 5 cpm; resolution: 300 x 300 dpi
  • Scan settings – optical: up to 1200 dpi.
123 HP Setup Envy 5643

FEATURES

  • Touch screen panel
  • Borderless printing
  • Energy star
  • Mobile printing

PROS

  • XL cartridges
  • Fast photo printing
  • Cloud printing
  • Automatic Duplexer

CONS

  • Low print quality
  • No fax
  • Relatively slow
  • No intended for business use

BOTTOM LINE

Two significant things about this printer. First, it’s wireless, so you can stick it anywhere. Second, it has a touchscreen alternative of the usual button-laden control panel.

List of printing issues

  • Printer job stuck in print queue
  • Turning on web services
  • Printer is offline
  • Find your wireless WEP WPA WPA2 passwords
  • Color or black is not printing
  • Alignment unsuccessful error message displays
  • A cartridge missing or ink cartridges problem
  • Fixing scan quality issues
  • Carriage jam error
  • Paper mismatch error

First Time 123 HP Setup Envy 5643 Printer

Step 1 : Empty the printer

Eliminate the printer from the box, and then eliminate all packing materials from the printer.

  • Eliminate the printer from the box.
  • Eliminate all tape and packing materials from the outside of the 123 HP Setup Envy 5643 printer.
  • Eliminate the sticker on the control panel display.
  • Raise to open the scanner lid.
  • Eliminate all tape and packing materials from the scanner glass.
  • Shut the scanner lid.
  • Reach inside the printer grip the handle and then raise up to remove all tape and packing materials from inside the printer.
  • Shut the cartridge access door.
  • Grip the handle on the paper tray and tuck open the tray, raise to remove the output tray, and then eliminate all tape and packing materials from the photo tray.
  • With the paper tray tugged out, shove in the photo tray.
  • Glide out the paper width guides, and then eliminate all tape and packing materials from inside the paper tray.
  • Substitute the output tray on the paper tray, and then shove in the paper tray until it fits into place.
  • Remove or reprocess the packing materials.

Step 2 : Monitor the contents of the box

Ensure that you eliminate all hardware and materials from the box before reprocessing the box.

Step 3 : Mount paper into the paper tray

Before you connect the cartridges, mount the paper tray with plain white paper.

  • Grip the handle on the input tray, and then tug the tray toward you to open it.
  • The Close Tray screen exhibits on the printer control panel with the message, ‘A paper tray is displayed. Shut the tray to continue.
  • Tap  to view paper loading commands.’ The Play icon also exhibits on the bottom left corner of the touchscreen.
  • With the paper tray tugged out, shove in the photo tray as extreme as possible.
  • Glide out the paper width guides as extreme as possible.
  • Mount plain white paper into the paper tray.
  • Shove the stack of paper toward the back of the paper tray till the paper stops, and then softly glide in the paper width guides until they slightly rest beside the edges of the paper.
  • Shove in the paper tray until it snaps into it’s
  • The Have You Changed the Paper? screen exhibits. If you do not tap an option, the message disappears after several seconds, and the printer uses the last paper options that were typed. Alter the paper settings as required.
  • If you don’t change the paper size click OK to reappear to the Home screen, or pause several seconds to permit the printer to spontaneously return to the Home screen.
  • If you did change the paper size, monitor these steps to alter the paper settings
  • If you changed the paper in the input (main) tray, click Main Tray, tap Paper Size, and then click your paper size. Tap Paper Type, and then click your paper type. Select Done, and then tap OK to reappear to the Home screen, or pause several seconds to permit the printer to mechanically return to the Home screen.
  • If you changed the paper in the photo tray, ensure that 4×6 in., Photo Paper exhibits in the Photo Tray Tap OK to reappear to the Home screen, or pause several seconds to permit the printer to spontaneously reappear to the Home screen.

If the field of photo tray displays as Empty, pull the photo tray and ensure that the photo paper is shoved all the way to the back of the tray, and then shove the photo tray into the printer until it snaps into place.

Step 4 : Link the power cord and fix your choices

  • Link the power cord to the back of the printer, and then join the other end of the power cord into an electrical socket.
  • Push the Power button to switch on the 123 HP Setup Envy 5643 printer.
  • On the printer control panel, tap your favorite language, and then tap Continue to check your choice.
  • Tap the display to choose your specific country/region, and then tap Continue Setup.
  • Move the display to fix the month, day, and year, and then tap Continue.
  • Swipe the display to fix the time, and then tap Continue.

Step 5 : Fix the cartridges

  • Pull the cartridge access door and raise it up. The Door Open screen exhibits on the printer control panel with the note ‘The cover or door must be shut to print. Monitor that it is fully closed.’
  • Eliminate one of the cartridges from its package. Be cautious to only touch the black plastic on the cartridge.
  • Tug the orange tab to eliminate the protective tape.
  • Glide the new cartridge at a rising angle into the blank slot, and then mildly push up on the cartridge until it locks into place.
  • Add the tri-color cartridge into the left slot and black cartridge3 into the right slot.
  • Recap these steps to fix the other cartridge.
  • Shut the cartridge access door. When the door is fully closed, the Door Open screen with the note ‘The cover or door must be shut to print. Examine that it is fully closed.’ vanishes, and the printer reappears to the Home screen.
  • Tap OK.
  • Pause for the printer to standardize and line up the cartridges. After the alignment is through, the printer prints an alignment page.
  • If the alignment page does not print, track these steps to finish the alignment
  • Ensure that you have mounted plain white paper into the paper tray.
  • On the printer control panel, tap Setup .
  • Tap Printer Maintenance, and then select Align Printer.
  • Track the instructions on the control panel to finish the alignment process. When the alignment is done, the printer prints an alignment page.
  • Tap OK, and then remove or reprocess the alignment page.

Step 6 : Mount the printer software

Your 123 HP Setup Envy 5643 printer hardware is now installed and you can print the printing software. Do not try to link the printer to a computer until urged to do so in the printing software.

Fixing up the printer for a wireless network with windows

Step 1 : Arrange for installation

Before you connect the 123 HP Setup Envy 5643 printer software for a wireless network, ensure you’re aware of your network name and password, and your computer and printer are set for the installation.

  • Collect the following items
  • Network name ,Security passphrase (WEP key or WPA)
  • A computer that is linked to the wireless network
  • Internet access
  • Your wireless-capable printer
  • A USB cable
  • Ensure that all the three components like printer, router, and computer are all switched on, and that the computer and printer is linked to the same wireless network.
  • Separate any USB cable that is linked to the HP Envy 5643 printer.
  • Follow the below instructions to eliminate the USB installation before you proceed.
  • Look for the HP folder in your option of installed software programs, select the folder for your printer, and then tap the name of your printer.
  • Select Utilities, and then tap Printer Setup & Software Selection.
  • Select Convert a USB linked printer to wireless or Link a new printer. .
  • Track the on-screen instructions to complete installing the software. Once you have set the printer on the wireless network, there is no necessity to continue with the stages in this document.

Step 2 : Link to the wireless network

  • To aid collect information custom to self regulating tool
  • Push the Power button to switch on the printer.
  • On the printer control panel, click the Wireless icon. The Wireless Summary screen exhibits.
  • Click the Settings icon , and then tap Wireless Settings.
  • Tap Wireless Setup Wizard, and then track the guidelines on the control panel to link the printer to your wireless network.

Step 3 : Mount and fix the printer software

  • Switch on the 123 HP Setup Envy 5643 printer.
  • If your printer is linked to the computer with a USB cable, detach the cable from the printer.
  • If urged, choose a method to classify your printer model, and then track the on-screen guidelines to go to the download page.

Arranging the printer for a wireless network with Mac

Step 1 : Arrange for installation

  • Ensure that you have the following necessities before you start
  • Network name, WEP key or WPA security passphrase
  • A computer that is linked to the wireless network.
  • Internet access
  • A USB cable ,administrator password
  • Ensure the product, access point, and computer are all switched on, and that the computer is linking to the wireless network.
  • Link the USB Cable to the back port of the HP Envy 5643 printer and to USB port on the computer.
  • Terminate all applications running on your computer.

Step 2 : Link to the wireless network

  • Push the Power button to switch on the printer.
  • On the printer control panel, click the Wireless icon. The Wireless Summary screen exhibits.
  • Tap the Settings icon, and then tap Wireless Settings.
  • Tap Wireless Setup Wizard to link the printer to your wireless network.

Step 3 : Mount and setup the software

  • Switch on the 123 HP Setup Envy 5643 printer.
  • If your printer is linked to the computer with a USB cable, detach the cable from the printer.
  • If urged, choose a method to classify your printer model, and then track the on-screen instructions to go to the download page.

USB Printer Setup (Windows & Mac)

Step 1 : Arrange for the printer setup

  • Check the following requirements and items before you start
  • The 123 HP Setup Envy 5643 printer is switched on.
  • Acquire a USB cable not less than 3 m (9 ft 10 in) in length.
  • There is an accessible USB port on your computer: If you link over a USB hub or docking station, the printer may not receive sufficient power to properly function.
  • If you linked the USB cable to the computer before mounting the driver, go with these steps to eliminate the printer from the installed devices to aid ensure a positive setup.
  • Separate the printer USB cable from the computer. Do not relink the cable until interrupted during the driver installation step.
  • Look Windows for ‘devices’, and then select the Devices and Printers control panel setting in the results.
  • Select Remove device for multiple icons occur for the printer.
  • Shut the Devices and Printers window, and then go to the next step.

Step 2 : Mount the driver and fix the connection

  • Go to our website, enter your printer model, and then follow the onscreen instructions to download your driver. Liable to your printer model, the directed driver installation app HP Easy Start might download.
  • If a driver or HP Easy Start downloads, track the on-screen instructions to access the download file to begin the setup. When urged to choose a connection type, choose USB. You don’t require to complete the leftover steps in this section if the setup is fruitful.
  • If the printer is not listed follow steps to download the latest driver.
  • Go to our website, type your printer model, if urged, and then approve the operating system version is right.
  • Below Driver-Product Installation Software, choose Download and then track the on-screen instructions to use the directed HP Download and Install Assistant.
  • When urged by the installer to select a printer connection option, choose USB and finish the setup.
  • Liable to your 123 HP Setup Envy 5643 printer abilities attempt to print, scan or fax.

Print Jobs Stuck in Print Queue (Windows)

Step 1 : Remove job files and reboot

  • Switch off the 123 HP Setup Envy 5643 printer using the power button and then release the printer power cord from the power socket.
  • Protect your work. After using above steps, your existing print jobs are lost and will require to print again.
  • Look Windows Services using one of the following methods
  • Browse Windows for services, and choose Services in the list of results.
  • Move over the list of services and locate the name Print Spooler.
  • Right-click on the Print Spooler option and choose Stop.
  • After the service has been barred, shut the service window and use Windows Explorer to search.
  • Remove all files inside the PRINTERS folder.
  • Close down your computer from Windows.
  • Ensure you printer has been unblocked for at a pause of 60 seconds, and then plug the power cord into a power socket.
  • Switch on the printer .
  • Switch on the computer and pause for Windows to display.
  • Attempt printing again and observe what happens.
  • If the printer prints, you are completed.
  • If the print job becomes fixed again, go to the next step.

Step 2 : Download the print driver again

  • If printer links to the computer with a USB cable, remove the USB cable from the printer.
  • Browse Windows for devices and select Devices and Printers in the list of options.
  • Right-click the option for your printer, and select Remove Device.
  • Now the 123 HP Setup Envy 5643 printer software is removed from the list of options.
  • Reboot the computer.
  • Attempt printing again and if the printer prints you have completed but if the print job stuck, go to the next step..

Print Jobs Stuck in Print Queue (Mac)

Step 1 : Monitor for error states and shut scan apps

Shut any open scanning applications like Apple Image Capture or HP Easy Scan. If a printing or scanning-related error message displays on the printer display or the computer, resolute the error.

Attempt to print. If the issue continues, endure to the next step.

Step 2 : Download the latest print driver

To resolve printing issues older version drivers needs to be updated. Go to our website, type your printer model name and number, then track the on-screen instructions to download the driver.

If printer model not listed then download and install the driver.Attempt to scan. If the issue continues, go to the next step.

Step 3 : Monitor the 123 HP Setup Envy 5643 printer and the computer connections

A common reason of print jobs receiving stuck in the print queue is an pause in the message between your computer and your printer. Choose the type of link you have, then track the instructions to ensure the connection is safe.

Step 4 : Search for multiple printers with the similar name

  • Select the Apple menu icon, and then choose System Preferences.
  • Select Printers and ScannersPrint and Scan, or Print and Fax.
  • In the 123 HP Setup Envy 5643 Printers and Scanners window, find at the option of devices on the left side. There must be only one printer queue name in the option for individual printer used by the computer.
  • If you only find one printer name listed, go to the next step to examine the status of the print job.
  • If you find various printer queues for the similar printer, eliminate all additional printers by choosing them and then selecting the minus button  at the end of the list.

Step 5 : Remove the current print queue and add the printer

  • Ensure your computer is linked to the Internet.
  • In the Printers list, select your 123.HP.Com/Envy5643 printer, and then choose minus option to delete it.
  • Select the Add
  • Locate, and then choose the name of your printer from the Printer list, and then select Add to add your printer.
  • Select the Use or Print Using option, and then choose the name of your printer.

Step 6 : Reorganize the printer

  • Ensure the printer is idle, not making any noises, before proceeding.
  • With the HP Envy 5643 printer switched on, separate the power cord from the back of the printer.
  • Release the power cord from the wall socket.
  • Pause at least 15 seconds.
  • Join the power cord back into the wall socket.
  • Relink the power cord to the back of the printer.
  • If the printer does not switch on by itself, push the Power button to switch it on.

Step 7 : Re arrange the print system

  • Right-click the empty space in the Printers option, and then select Reset printing system..
  • In the confirmation window choose reset.
  • Type an administrator username and password, and then select OK.
  • Choose your printer to the options again as was done before.

Step 8 : Examine the 123 HP Setup Envy 5643 printer

If you have done all the steps in this document and the print job is still fixed in line, examine the printer as the computer is not able to connect with the printer.

Repair fees may apply for out-of-date products.

How to Scan from the Computer (Windows)
  • Mount the item on the scanner glass or in the automatic document feeder (ADF), liable to your 123 HP Setup Envy 5643 printer type.
  • Look Windows for ‘paint’, then select the Paint app in the list of options.
  • Select File or the menu icon, then choose From scanner or camera.
  • Choose a color option for the kind of image or document you are scanning. To change certain parameters like brightness, contrast, and resolution settings, select Adjust the quality of the scanned picture.
  • Choose Scan.
  • In the File menu, select Save as to protect the scan in the required image format and folder on the computer.

Scan using HP scan software (windows 8 and 10)

  • Mount the document or photo that you wish to scan on the scanner glass, or mount it into the automatic document feeder (ADF).
  • Look Windows for Scan, and then select the Scan app in the option of results.
  • If Source is an accessible option, choose where you mounted your document or photo.
  • Select Show more to change settings like Color modeResolution, and where to save the file and select scan.
Using the HP Scan and Capture App (Windows 8 and 10)

Step 1 : Scan using software HP Scan and Capture

  • Switch on the 123.hp.com/envy5643 printer.
  • Mount the item you wish to scan on the scanner glass, or load it into the automatic document feeder (ADF) .
  • Look Windows for Scan and Capture, then select HP Scan and Capturein the list of results.
  • Select the menu icon, then choose Settings.
  • Choose Select Device, then choose your printer.
  • Select Document Scan Options or Photo Scan Optionsto alter any settings, then tap the back arrow.
  • Select outside the Settingsmenu, then choose Capture Documents or Capture Photos.
  • When the scan finishes, select the save icon.

How to scan from the computer (Mac)

Multiple scan methods are accessible, liable to your printer and operating system version. Use the following method to select a method to scan.

Use the Easy scan ( Mac os)

  • Mount the document or photo printed side down on the scanner glass, then shut the scanner lid.

If you’re 123 HP Setup Envy 5643 printer is access with automatic document feeder (ADF), you can use it to scan numerous page documents at one time. Do not mount photos in the ADF to avoid damage to the photos and the printer.

  • In the Scan option, choose your printer name from the Scanner drop down list.
  • Choose your scan type from the Presets
  • Select Scan.
  • Select Scan Next Item to add supplement pages, or select Done.
  • Select Edit to alter certain parameters like colors, straighten the scan, or crop the size.
  • To save your scans to a file on the Mac, choose Send in the bottom right corner of the window, then select Folder.
  • In the window that exhibits, select the Where menu to browse to the folder you want to save the file to, then choose Save.
  • To look for your scan, access the folder in which you saved the scan, then double-click the file.

Save multiple page documents or multiple photos into a single PDF file

Step 1 : Examine if Scan is downloaded on the Mac

  • Access Finder, select Goin the top menu bar, then choose Applications.
  • Look for HP Scan in the option.

Step 2 : Scan a document or photo

  • Mount the document or photo printed side down on the scanner glass, then shut the scanner lid.
  • In the HP Scan window, select Scan.
  • Choose your printer name in the Scanner options, then choose a scan job type from the Presets
  • Select the down arrow and alter scan color, orientation, and quality settings.
  • Choose Continue.
  • The 123 HP Setup Envy 5643 printer scans the page.
  • Select Done.
  • Select Edit to alter colors, straighten the scan, or crop the size.
  • To save your scans to a folder on the Mac, select Sendin the bottom right corner of the window, then choose Folder.
  • In the window that exhibits, select the Wheremenu to search to the folder you want to save the file to, then select Save.
  • To look for your scan, access the folder in which you saved the scan, then select the file.

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