dj2520hc

HP Deskjet 2520 Setup

It lets you print what matters most at a great value. It produces quality documents and photos. You can print, scan, and copy high-quality documents and photo from the icon LCD display without any hassle. It is compact in design and helps you save space.

Features

  • It lets you produce borderless documents, photos, eye-catching flyers, and more at home.
  • It offers a flatbed scanner and lets you scan files to JPEG, TIFF, PDF, BMP, and PNG format.
  • It offers a maximum copy resolution of up to 600 X 300 dpi for black and color text.
123.hp.com setup 2520hc

Specification

  • It uses HP Thermal InkJet technology. It is Energy Star certified and helps you conserve power. It offers a 60 sheet input tray and a 25 sheet output tray.
  • It supports A4, B5, A8 and DL envelope size media. It supports brochure, inkjet, plain paper, photo paper, labels, cards, transparencies, envelopes, type media.
  • You can get up to 1500 prints from one ultra-high capacity Original HP ink cartridge.

First Time Printer Setup

Setting up your printer for the first time involves unboxing the printer, connecting to a power source, installing cartridges, loading paper and aligning the cartridges.

Unboxing, powering up and setting up the printer.

  • Peel the tape and remove the cardboard from the outside of the printer. Remove any shipping restraints that might keep in position any movable parts.
  • Remove any shipping restraints from the interior of the printer. Shut the ink cartridge access door. Fix the power cord to the back of the printer, and then fix it a wall outlet.
  • Switch on the printer. Once the printer is quiet and inactive proceed further. Lift the input tray. Lower the output tray. Draw out the tray extender.

Loading paper and installing and aligning the cartridges.

  • Place a stack of paper into the input tray. Switch on the printer, if it is not already powered up. Once the printer is idle and quiet, proceed further.
  • Place plain white paper into the input tray. Open the ink cartridge access door. The carriage shifts to the middle of the printer. Once the carriage is idle and quiet proceed further.
  • Install the new cartridges in their appropriate slots. Shut the ink cartridge access door. Once the alignment page prints, use it to align the printer cartridges. Download and Install the printer driver and software for your printer to complete the setup.
  • If you have any further queries, speak to our technical support team on the toll-free number.

USB Printer Setup

Make sure the printer is powered up and gather a USB cable less than 3 m in length. Connect the USB cable directly and not through a docking station or USB hub.

Windows

  • If you connected the printer to the computer via a USB cable prior to installing the driver, detach the printer USB cable from the computer. If not not skip to step 6.
  • Do not connect the USB cable until asked to do during the driver installation.
  • Search for Windows for ‘devices’, and then choose the Devices and Printers control panel setting from the results window.
  • Right-click the icon for DeskJet 2520hc, and then choose Remove device. If multiple icons exist for the printer, remove them all .
  • Shut the Devices and Printer window, and then move to the next step.
  • Download and install the full feature printer driver and software for your DeskJet 2520hc.
  • When asked by the printer to choose a printer connection option, choose USB to continue with and finish the setup.
  • Attempt to print, scan or fax, based on your printer capability.

Mac

  • Disconnect the printer USB cable from the computer. Do not attach the cable until asked to do so during the installation procedure.
  • Download and install the full feature printer driver and software for your DeskJet 2520hc.
  • If you are asked for a printer connection type, choose USB. During installation, ensure that HP Scan or HP Scan is included. This lets you use the full functionality of your scanner.
  • If you are asked to add the DeskJet 2520hc to the printer queue, choose DeskJet 2520hc, choose the Use or Print Using menu, choose DeskJet 2520hc in the pop-up menu, and then choose Add.
  • Go back to the HP installer to finish the installation. Attempt to print, scan or fax, based on your printer’s capability.

List of Printing Issues

Some of the printing issues that might occur in DeskJet 2520hc are listed below:

  • Paper mismatch error: When the paper size you have selected in your software you are printing from is not the same as the size of the paper kept in the tray you might receive a paper mismatch error.
  • Slow Printing: When your printer is printing below expected speeds or speeds specified for your printer model, then the issue is referred to as slow printing.
  • Printer is offline: When the computer is unable to communicate to your printer then your might receive a Printer is Offline message.
  • An Extra Blank Page Prints (Windows): This refers to an issue where the printer delivers a blank page, after every print job.

Duplex Printing

Prior to starting your duplex print job, load enough paper to complete the job. This averts page ordering issues. Follow the instructions below to complete your two-sided print job.

Windows

  • Open the document that you wish to print, choose File, then choose Print.
  • Choose the DeskJet 2520, then choose Printer Properties, Preferences, or Printer setup, based on what appears.
  • Locate and choose the Print on Both Sides or Two-sided (Duplex) Printing option, then choose the binding or page flip option based on how you want the document to read like a booklet or tablet. Choose OK, then choose Print.
  • Take the printed first side pages from the output tray, then arrange the stack on a flat surface to align the sheets.
  • Place the printer side first pages into the input tray. For most printers with a rear input tray, flip the pages over so that the printed side is pointing down, and place the bottom short edge into the DeskJet 2520hc.
  • Choose Continue. The other side of the pages print.

Mac

  • Open the document you wish to print, choose File, choose Print, and then Choose Show Details if required. If two-sided option is not available, follow the instructions below.
  • Choose Paper handling from the unnamed menu in the middle of the window, and then choose Odd only from the Pages to Print menu.
  • Based on your printer type, choose Automatic from the page order menu. Choose Print. When all the pages are printed, take out any printed paper from the input tray, and then move to the next step.
  • Remove any unused paper from the input tray. Inset the one-sided print. Flip the pages over with the top edge down for booklet reading and top edge up for tablet reading.
  • Go back to the Print menu in the document, and then choose Even Only from the Pages to Print menu. Choose Automatic in the page order menu. Choose Print.

Ink cartridges missing

If you get an Ink Cartridge missing error, it indicates that the printer is unable to detect the cartridges. Follow the instructions below to rectify the issue.

  • Push the Power button to switch on the DeskJet 2520, if it is not already powered up. Once printer is quiet and inactive proceed further.
  • Open the ink cartridge access door. The carriage shifts to the middle of the printer. Once the printer is quiet and inactive, proceed further.
  • Examine if the ink cartridges are firmly placed in their position. Make sure all protective covering is removed from the cartridges.
  • If they are not remove them and reinsert the cartridges properly. Shut the ink cartridge access door. Attempt to print.
  • If the error still persists, then check the ink levels of the cartridges. If it is low or empty, replace the cartridges. Try cleaning the cartridge and the carriage contacts. Finally, you can try resetting the printer to rectify the issue.

Paper mismatch error

While printing photos, documents, or envelopes, you might receive a Paper Size Mismatch or Paper Mismatch error. Use the instructions below to rectify the error.

Windows

Follow the instructions below to rectify the error for Windows.

Change Paper Size

  • In the software, you wish to print from, modify the paper size to the one that you have placed in the input tray.
  • If you do not spot the exact paper size in the options, then pick the one closest to it.
  • Attempt to print. If the problem persists move to the next step.

Check the paper source setting

  • Take out all the paper from the input tray of the printer.
  • Place the paper once again, and then alter the paper width guides so they gently recline against the edge of the paper.
  • In the software you wish to print, choose paper source for your printer and select the correct tray.
  • Choose OK, and then attempt to print.

Resetting the printer and other methods

  • With the printer powered up, quiet and inactive, detach the power cord from the back of the printer and then the wall outlet.
  • After one minute, fix the power cord back into the wall outlet and then the back of the printer.
  • Switch on the printer, if it does not automatically power on. Once the warm up period finishes, and the printer falls idle and quiet, attempt to print again.

Mac

Follow the instructions below to rectify the error for Mac.

Change Paper Size

  • In the software you wish to print from, change the paper size to the one that you have loaded in the input tray.
  • If you do not find the exact paper size in the options, then choose the one closest to it.
  • Try to print. If the problem persists move to the next step.

Reset the Printer

  • With the printer powered up, quiet and inactive, detach the power cord from the back of the printer and the wall outlet.
  • After one minute, fix the power cord into the wall outlet and then into the printer.
  • Switch on the printer, if it does not print by itself. If the problem persists move to the next step.

Update the Driver and other methods

  • Open the Print & Fax, Print & Scan, or Printers & Scanners. Choose DeskJet 2520hc, select the minus sign, and then delete the printer.
  • Choose the plus sign, and then Add Printer or Scanner. Choose the Use or Print Using box, and then choose DeskJet 2520hc, and then choose the name of your printer in the pop-up menu.
  • Choose Add to add the printer to the list. Reboot the Mac. Attempt to Print. If the error still persists, check the paper source setting and update the firmware.

Disclaimer

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