1. Make use of a software installation CD to install the printer driver. Ensure that the CD contains the upgraded driver.
  2. If the driver to be installed is not the upgraded one, there may be various driver issues for the printer.
  3. Keep the CD into the disc drive located on the computer’s CPU. View the list of files in the disc. Select the setup file and double-click on it.
  4. Based on the on-screen prompts, install the driver. In case the setup file is not compatible, get back to us to download the setup file instantly.
  5. After installing, ensure that the printer’s name is present in the list of available devices. Now, try to print a test page.


  1. Try to find a software installation CD in the printer’s shipment box. In case it is available, place it into the computer’ s disc drive.
  2. Select the .dmg setup file from the list of files in the folder. Double-click on it to commence the installation process.
  3. Agree to the terms and conditions. Choose the mode of connection in accordance with the printer’s features. Select the Finish option to complete the process.
  4. Based on the file size and memory space of the system, you need to download the driver. Examine the compatibility prior to downloading.
  5. In case the installation stops in the middle, revert to our customer support team to get instructions regarding the download process.


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