ojpro8730

HP OFFICEJET PRO 8730 SETUP

The HP Officejet Pro 8730 printer is designed for small workgroups and it is space economic as well as affordable. This printer comes with mobile connectivity option, where you can easily print a document on the go. The printer’s print quality is sharp and good enough. With the double-sided printing feature, print your document on both sides of the page.

Specifications

  • The HP Officejet Pro 8730 printer’s print speed for black is up to 24ppm and for color is up to 20ppm.
  • The printer’s paper handling capacity: 250-sheets input tray and 150-sheets output tray.
  • The HP Officejet Pro 8730 printer is compatible with Windows and Mac OS.
  • It is an Energy Star Certified printer which means the printer saves the energy without compromising its performance.
123 HP Officejet Pro 8730

FEATURES

  • Print, Copy, Scan, and Fax your document with the HP Officejet Pro 8730 printer.
  • Print your document from any place at any time with the mobile printing feature.
  • 50-sheets Automatic Document Feeder helps you complete the scanning process quickly.
  • The printer’s connectivity option: Wired, Wireless, USB, Wi-Fi Direct, and NFC.

List of printer issues

  • Printer Offline for Windows and Mac
  • Color or Black ink is not printing
  • Alignment unsuccessful error
  • Network scanner connection error
  • Print job stuck in print queue
  • Printer not found during network driver setup
  • Find your Wireless WEP, WPA, WPA2 password
  • Paper jam error
123 HP Officejet Pro 8730

First Time Printer Setup

Go through the procedures that are given below to set up the HP Officejet Pro 8730 printer for the first time. Make your printer ready to print the desired document or photo.

Step 1: Unpack the printer from the shipment box

  • Remove the printer from the box and take off all the tapes and packing material from the printer.
  • Unlock the scanner lid and then peel off all the packing materials from the scanner glass. Lock the scanner lid.
  • Recycle the packing materials.

Step 1: Unpack the printer from the shipment box

  • Remove the printer from the box and take off all the tapes and packing material from the printer.
  • Unlock the scanner lid and then peel off all the packing materials from the scanner glass. Lock the scanner lid.
  • Recycle the packing materials.

Step 3: Load paper into the input tray

  • Pull out the printer’s input tray, and then peel off the packing materials from it.
  • Before inserting the paper into the input tray, check whether that the papers are aligned well.
  • Load plain white paper into the input tray and then based on the paper size, adjust the paper width uides.

Step 4: Insert the ink cartridges

  • Remove a new ink cartridge from the packing material. Take off all the tapes and stickers from it.
  • Insert the color ink cartridge into the left side of the slot and then position the black ink cartridge into the right side of the slot.
  • After inserting the cartridge, check whether that the cartridges are placed properly.
  • Lock the cartridge access door. Download and install the latest driver and software for the printer.

Wireless Printer Setup Windows & Mac

To configure the HP Officejet Pro 8730 printer on a wireless network, connect the printer to the network, then download and install the updated driver and software for the printer. When prompted during the installation, select Wireless as the connection type. Make use of these guides that are listed below to connect the printer and computer wirelessly.

Step 1: Pre-requisites

Prior to installing the HP Officejet Pro 8730 printer on your wireless network, you are supposed to gather the wireless network name and password.

  • Gather the following items: Network name (Service Set Identifier), network password (WEP key or WPA).
  • Power on the printer, router, and computer and then connect the computer and printer to the same wireless network. Place the printer and computer at a closer distance during the setup process.
  • Disconnect any USB or Ethernet cable from the printer.

Step 2: Connect to the wireless network

  • From the printer’s control panel home screen, scroll down to access Dashboard, and then select the Wireless icon .
  • Click on the Setup icon–>Wireless Settings, and then choose Wireless Setup Wizard.
  • Select the name of your network in the list, and then click OK.
  • If the list does not contain your network name, click Enter New Network Name, and use the on-screen guides to type your network name.
  • If prompted, index the WEP or WPA key (network password), and then select Done.
  • A summary screen gets displayed. Select OK.

Step 3: Download and install the printer driver

  • Download and install the latest driver and software for the printer.
  • Follow the on-screen guides to complete the installation process successfully.

Wired Network Printer Setup (Windows) & (Mac)

A Wired network is secured than a Wireless network connection. You can easily connect the HP Officejet Pro 8730 printer and computer via an Ethernet cable by following the instructions that are listed below.

Step 1 : Prep for the network connection

  • Prior to downloading the printer driver, check whether that you have a proper network router and an Ethernet cable.
  • Verify that you have a router, switch, or hub with functional Ethernet ports.
  • Connect your computer to the router, switch, or hub if it is not already linked.
  • Make use of an Ethernet cable. It is advisable not to use a standard telephone cable.

Step 2: Connect the HP Officejet Pro 8730 printer to the network

  • Make use of the Ethernet cable to connect the printer and the router, switch, or hub so that you can find the printer during the installation.
  • Check if the HP Officejet Pro 8730 printer is powered on.
  • Remove any plug or protective cover from the Ethernet port on the posterior side of the printer.
  • Connect the Ethernet cable to the printer’s port, and then link the other end of the cable to an accessible port on the network router, hub or switch.

Step 3: Download and install the suitable driver and software

  • For Windows operating system, you need to download the .exe file type whereas for Mac OS, download the .dmg file type.
  • Once completing the download process, install it on the computer where you have saved the documents for printing.
  • During the installation process, you are prompted to choose the connection type. Select Wired as the connection type.
  • Make use of the instructions that are displayed on the screen to complete the installation successfully.

Are you looking for the guides to connect the printer and computer via a USB cable? Here are the steps that might help you to connect the printer and computer. Prep your printer to print a document.

Step 1: Check the pre-requirements before you start the process:

    • Switch on the HP Officejet Pro 8730 printer.
    • Get a USB cable that is not less than 3 m in length.
    • In case you connect via a USB hub or docking station, the printer might not get sufficient power to operate well.
    • In case you connected the USB cable to the computer prior to installing the driver, follow these procedures to remove the printer from the installed devices. Else, move to the next step to download the driver.
    • Unplug the printer’s USB cable from the system. Do not reconnect the cable until instructed during the driver

installation process.

    • Search for devices from Windows and then choose Devices and Printers control panel setting in the results.
    • Right-click the printer icon, and then choose Remove device. If you find multiple icons for the printer, remove them all.

Step 2: Install the printer software

      • It is suggested to download and install the updated driver and software for the printer.
      • For Windows OS, download the .exe file type and for Mac OS, download the .dmg file type.
      • Follow the on-screen instructions to complete the installation successfully.
      • During the installation, you are prompted to select the connection type. Choose USB as the connection type.
      • Once you’re done, try to print a sample document using the printer to check its performance.

Color or Black Ink is Not Printing

While printing a document if you find that the color or black ink is not printing, you have to estimate the ink level of the printer. During the estimation, if you find that the cartridge is empty or faulty, you have to replace it with a new one. Ensure that the cartridge you are using for printing must be free from debris.

Step 1: Use a genuine ink cartridge

      • It is advisable to use an authenticated ink cartridge to print a document or photo so that you can avoid the poor quality and ink cartridge issues.

Step 2: Estimate the ink levels and replace any empty cartridges

      • If you find that your printer is having an issue with printing black ink, the black ink might be low. Estimate the ink level of the cartridge so that you can replace the empty or faulty cartridges easily.
      • From the printer’s control panel, scroll down to view the Dashboard, and then click on the Ink Level Indicator icon.
      • The control panel displays projected ink levels. The quantity of color shown within a column shows that how much ink remains in the ink cartridge of that particular color.

Step 3: Replace any low or empty cartridge

      • Open a new ink cartridge from the package and then remove all the tapes and stickers from it.
      • Open the ink cartridge access door. Remove the empty or faulty cartridge from the slot.
      • Place the color ink cartridge into the right side of the slot and then insert the black ink cartridge into the left side of the slot.
      • Once you’re done, you can lock the cartridge access door.

Step 4: Printhead cleaning

      • In some cases, dust and debris might accumulate on the printhead so this might lead to the quality issue. It is advisable to clean the printhead regularly.

Step 5: Buy a replacement printhead

      • In case the steps that are mentioned above doesn’t resolve the issue, you have to purchase a replacement printhead.

Step 6: Check the printer

      • After replacing the printhead, try to print a document. If the printer prints well, you’re done.
      • If not, contact our technical experts at the toll-free number.

Alignment Unsuccessful’ Error Message Exhibits

You might find an alignment issue while you are scanning or printing a document. Make use of the steps that are given below to resolve the alignment issue.

Step 1: Guides for understanding printer alignment messages

  • Ensure that you have used a plain white paper to print a document.
  • Check whether that the papers are compatible with the printer.

Step 2: Reset the HP Officejet Pro 8730 printer

  • In some of the cases, turning the printer off and on might resolve an alignment issue.
  • Once you’re done, try to print a sample document. If you still find an issue, move to the next step.

Step 3: Make use of an authenticated ink cartridges

  • It is advisable to use a genuine ink cartridge to print a document so that you can prevent the ink cartridge issue, poor quality and alignment issues.

Step 4: Check the alignment page

  • Evaluate the alignment page to check if the printer is aligned properly.
  • If you find that the printer prints an alignment page, but the printed page is blank, move to the next step.

Step 5: Evaluate the ink levels and replace the empty cartridges

  • Evaluate the ink level of the cartridge. During the estimation process, if you find that the cartridge is faulty or empty, replace it with a new one.
  • If you still find an issue, move to the next step.

Step 6: Clean the ink cartridge and printhead

  • Prior to inserting the cartridges, ensure that the cartridges is clean and free from dust.
  • Clean the printhead periodically so that you can avoid quality and alignment issue.

Step 7: Replace the ink cartridge or printhead

  • If the steps that are given above doesn’t resolve the issue, you have to check whether that the issue is with the printhead or with the ink cartridge.
  • Once you find it, replace the ink cartridge or printhead with a new one.

Step 8: Check the printer

  • After completing all the steps, try to print a sample document to verify its performance.
  • If the printer prints well, you’re done. You can start to print a print job.
  • If not, consult our technical support team at the toll-free number.

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