scan-hp-envy-5643

HP Envy 5643 Unbox and Scan Setup

Printer specification

The 123.HP.Com Envy5643, printer is designed to save up to 70% on ink so you can enjoy an easy way to print your document from your smartphone. Acquire wireless printing and lab quality photos. Link your mobile device directly to your printer and print without accessing a network.

Pros

  • Borderless printing
  • ePrint, Apple AirPrint
  • Auto-deploying output tray
  • Wireless Direct

Cons

  • No automatic paper sensor
  • No Fax or Ethernet
  • Multitasking is not supported
  • Slow for business application

Bottom Line

Create fabulous photos using the HP Envy 5643 inkjet printer. It offers a complete printing solution for your office and home use. Avail easy wireless printing.

  • Print borderless, lab-quality photos and laser quality documents.
  • Print your essential documents remotely, without worries.
  • Save your space with a compact design.
  • Print resolution is up to 1200*600 dpi.
  • Scan resolution is up to 1200*1200 pixels per inch.
  • Print, Copy, Scan and Photo
  • Wireless, USB connection
  • Automatic double-sided printing
  • 100 sheet paper tray
123.hp.com envy5643

123 HP Envy 5643 Scan

Scanning a photo

Scan from your 123.HP.Com Envy5643 printer, ensure that the computer has the printer software installed, place the media into the scanner, and then tap on the scan button on the front panel of the printer.

Scan Setup HP Envy 5643 Printer

  1. Insert the Photo or Document
  2. Scan the required document or photo from the printer, and then store it on your system.
  3. Power on the 123.HP.Com Envy5643 printer.
  4. Place the photo or a document you want to scan.
  5. Use Scanner glass: Insert the original document with the print side facing down on the scanner glass, and then place it according to the engraved guides around the glass. Shut the scanner lid.
  6. Automatic Document Feeder: In case the printer has an ADF tray, insert the document into the document feeder tray. The print side should face upward and the top edge should go into the tray first. Modify the paper width guides to fix the document.

Step 1: Insert the photo or document

Scan the required document or photo from the printer, and then store it on your system.

  • Power on the 123.HP.Com Envy5643 printer.
  • Place the photo or a document you want to scan.
  • Use Scanner glass: Insert the original document with the print side facing down on the scanner glass, and then place it according to the engraved guides around the glass. Shut the scanner lid.
  • Automatic Document Feeder: In case the printer has an ADF tray, insert the document into the document feeder tray. The print side should face upward and the top edge should go into the tray first. Modify the paper width guides to fix the document.

Step 2: Scan the required document or images

Scan your required document or photo, and then store your scan using one of the options.

  • From the control panel of your printer, click Scan, and then select the name of the system that you want to save the scanned document in.
  • Choose a scan option that matches the document or image you are scanning.
  • Click Ok.
  • Your HP Envy 5643 Setup printer scans the required document or images, then stores it to the destination which is specified in the settings.

HP Envy 5643 Copy Function

Step 1: Copying document or images

Place the original document in the Automatic Document Feeder tray or on the scanner glass. Make use of the scanner glass to copy the original image or to produce a two-sided copy.

  • Switch on your 123.HP.Com Envy5643 printer. Insert the original document or images:
  • Automatic Document Feeder: If your printer has an automatic document feeder, load the document into the document feeder tray with the print side facing upward and the top edge moving into the tray first. Modify the width guides to place the document. You can place up to 35 sheets of paper in the Automatic Document Feeder.
  • Scanner glass: Insert the document with the print side downward on the scanner glass, place it according to the engraved guides around the scanner glass, and then shut down the scanner glass.

Step 2: Copy the required document or images

Once you place the original document, modify the copy settings such as paper size, paper type, and lightness or darkness level, and then copy the document or images.

  • From the control panel of your HP Envy 5643 printer, click the Copy icon.
  • Pick the required number of copies, or click the keypad icon, then input a number.
  • Click the Settings icon, and then mention the required advanced copy settings.
  • Two-sided: Click On or Off.
  • In case you click On for the two-sided copy option from the scanner glass, ensure to place the second page on the scanner glass when instructed.
  • Paper size and Type: Ensure that the input tray is inserted with the correct paper size and paper type.
  • Resize: Choose the size of the image or document that you want to copy.
  • Actual: Create a copy that is of the same size as the original document. The margins of the copied image might be attached.
  • Fit to page: Create a copy that is centered with the white border around the edges.
    The resized photos are either enlarged or reduced to fit the size of the selected output paper.

The two-sided copy option does not work if the Fit to page option is chosen.

  • Custom: Enlarge the size of the image by selecting values greater than 100% or reduce the size of the image by choosing the values which are less than 100%.
  • Lighter or darker: Swipe the button and choose the lightness or darkness level, and then click Ok.
  • ID Card Copy: Create a copy of both sides of an ID card from the scanner glass.
  • Click Back to move to the Copy screen.
  • Click Start Black or Start Color to initiate the copy job.
  • The 123.HP.Com Envy5643 printer prints the corresponding copy job.
Troubleshooting: Color or Black ink not printing

The 123.HP.Com Envy5643 printer is working properly, but the printed output is missing black or color ink or the printed page is blank or has a small amount of ink.

Step 1: Use an authenticated HP Ink cartridges

Always use authenticated HP ink or toner supplies. The quality or reliability cannot be guaranteed for non-HP or refilled cartridges. In case you do not use authenticated HP cartridges, the procedure which is listed below might not rectify the problems.

Go to HP Sure Supply to verify ink or toner cartridge compatibility or purchase replacement cartridges and other supplies.

  • Navigate to HP Sure Supply.
  • If required, click your country or region.
  • Make use of the on-screen instruction to order new supplies or verify the cartridge compatibility with the HP Envy 5643 Setup printer.

You can also purchase authenticated HP cartridges and supplies from other retailers.

In case the issue persists, and you are using genuine ink cartridges, follow the next step.

Step 2: Verify estimated ink levels

Print quality may be affected by low ink levels. Verify the estimated ink levels to confirm if any ink cartridges are critically low in ink or empty.

From the control panel of your 123 HP Envy 5643 printer, click the Ink icon to display the current estimated ink levels.

Step 3: Exchange any low or empty ink cartridges

Substitute any critically low or empty ink cartridges, and then try to print again. In case the ink cartridges display full ink levels, follow the next step.

  • Power on your 123.HP.Com Envy5643 printer.
  • Ensure to fill the printer with plain, white paper.
  • Hold the handles on either side of the paper, and then open the ink cartridge access door until it fixes into place.

The carriage moves to the center of your printer.

  • Hold until the carriage is stable and silent before you continue.
  • To liberate the ink cartridge, open the lid on the ink cartridge slot, then slowly push the lid back until it stops.
  • Pull up on the ink cartridge to take it away from its slot.
  • Take off the new cartridge from its package. Be careful to only touch the black plastic on the ink cartridge.
  • Take away the plastic tape from the ink cartridge.
  • Grasp the ink cartridge by its sides with the nozzle towards the printer, then glide the ink cartridge forward into its slot.
  • Close the lid on the ink cartridge slot to secure the ink cartridge into place.
  • Reiterate the previous steps to install the other cartridge, if required.
  • Shut the ink cartridge access door.

Once you installed the new ink cartridges, the printer automatically prints an alignment page.

  • Halt for the alignment page to get fully discharged from the printer.
  • Open the scanner lid.
  • Position the alignment page with the print side downward on the scanner glass. Place it according to the engraved guides around the glass.
  • Shut the scanner lid, and then click Ok.
  • The 123.HP.Com Envy5643 printer aligns the ink cartridge.

In case the print quality issue still exists after replacing any empty ink cartridges, follow the next step.

Step 4: Procedure to clean the ink cartridges

Make use of an automatic tool to clean the ink cartridge from the control panel of your printer, and then determine the results.

  • Ensure to place the input tray with plain, white paper.
  • On the control panel of your 123.HP.Com Envy5643 printer, scroll the display to the left, and then click Setup.
  • Click Tools, and then select Clean Cartridges.

The printer prints a Print Quality Diagnostic report.

  • Evaluate the print quality on the Print quality Diagnostic report.
  • In case the print quality is acceptable, select No. You can stop with troubleshooting steps.
  • In case the print quality is unacceptable, select yes when it is instructed to perform the next level of cleaning.

Step 5: Detect the problem ink cartridge

Evaluate the Print Quality Diagnostic report you printed in the procedure to clean the ink cartridges. Verify the text and color blocks on the sample page to identify any defective ink cartridges.

  • In case you detect any troubles with the black text on the page, substitute the black ink cartridge.
  • In case you find any issues with the colored blocks on the page, replace the tri-color ink cartridge.

Step 6: Verify the ink cartridge warranty status

In case you have a faulty cartridge or printhead, it might be under warranty. Verify the warranty on the ink or toner supplies, and then evaluate the limited warranty information for your supplies.

Step 7: Substitute the problem ink cartridge

Exchange the problem ink cartridge with a new, authenticated HP ink cartridge.

  • Power on your 123 HP Envy 5643 printer.
  • Ensure to mount the printer with plain, white paper.
  • Hold the handles on either side of the printer, and then open the ink cartridge access door until it clicks into the correct position.
  • The carriage moves to the center of the printer.
  • Wait until the carriage is stable and silent before you start.
  • To free the cartridge, raise the lid on the ink cartridge slot, then push the lid back until it stops.
  • Take away the ink cartridge from the slot.
  • Take off the new ink cartridge from its package. Be careful to only touch the black plastic on the ink cartridge.
  • Take away the plastic tape from the ink cartridge.
  • Grasp the ink cartridges by its sides with the nozzle towards the printer, then glide the ink cartridge forward into the slot.
  • Close the lid on the ink cartridge slot to secure the ink cartridge into place.
  • Ingeminate the above procedures to set up the other ink cartridge, if required.
  • Shut the ink cartridge access door.

Once you install the new cartridges, your printer automatically prints an alignment page.

  • Wait for the alignment page to print.
  • Open the scanner lid.
  • Position the alignment page with the print side down on the scanner glass.
  • Place it according to the engraved guides around the glass.
  • Shut the scanner lid, and then click Ok.
  • The printer arranges the ink cartridges.

In case the problem still exists, service your 123.HP.Com Envy5643 printer.

Disclaimer

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