setup 1515

HP Deskjet 1515 Setup

The HP DeskJet 1515 printer is capable of printing, copying, and scanning. This printer suits best for home & small Office. It supports 1 Hi-Speed USB 2.0 Connectivity. It can print your letters, scan important documents and make copies in black and white or full color.

123.hp.com dj1515
  • The HP DeskJet 1515 printer prints at a maximum resolution of up to 4800 x 1200 dpi for color.
  • It prints at a maximum resolution of up to 600 x 600 dpi for mono.
  • It is capable of printing 1000 pages monthly.
  • It supports Scan File Format: JPEG, TIFF, PDF, BMP, and PNG.
  • It supports media types such as Paper, Envelopes, Labels, Cards (Greeting), and Photo Paper.
  • Its output tray capacity is 25 sheets. Its input tray capacity is 60 pages.
  • It supports operating system such as Windows: XP SP3 (32-bit), Vista, 7, 8, and Mac OS: 10.6, 10.7, 10.8.

HP Deskjet 1515 Printer setup

First, unpack your printer, then follow the stepwise instructions to set the printer control panel preferences, insert paper into input tray, install the ink cartridges, and install the printer driver and software.

STEP 1: Take out the printer out of the cardboard box and then remove all the packing materials from it. Discard all the packing materials that were removed from the printer.

STEP 2: Connect the power cord to the printer and the wall outlet, then turn on the printer, and set the printer control panel preferences and confirm your choice at the end.

STEP 3: Now, insert enough plain paper into the input tray to overcome the printing issues and then push the input tray back to its place.

STEP 4: You have to install the ink cartridges now. Open the ink cartridge access door, remove the new ink cartridge from its package and then close the ink cartridge access door.

STEP 5: After installing the ink cartridges, the printer prints an alignment page. Finally, you have to download and install the printer driver and software to complete the entire printer set up.

Refill the Ink cartridges

If you need to refill the ink cartridges that are low or empty for your printer, then do as per the steps that are given below accordingly. You can refill the cartridges easily by using the syringe.

  • First, switch off the printer. Place the plain paper into the input tray. Open the cartridge access door and wait for the printer to turn inactive and quiet before proceeding.
  • Gently press down on the cartridge to release it, and then remove the cartridge from the slot.
  • Get a 1 ml disposable syringe and then find the locate the hole on the cartridge and then inject the ink into the cartridge.
  • Ensure that the needle size is very small and if you draw ink into the syringe very fast, it will create air-gaps. Air-gaps might block your ink cartridge and therefore ensure that there are no air-bubbles before you inject ink through the hole.
  • Do not overfill the cartridge beyond its capacity and it is advised that you fill the cartridge only to near-capacity and not fully.
  • Allow it to set for few hours and then install the ink cartridge to its correct slot, and close the ink cartridge access door.

Driver Download

The complete driver installation procedure is given for both the Windows and Mac users. Follow the stepwise instructions elaborated below to download the printer driver for Windows and Mac.

Windows

  1. You can download the latest version driver for DeskJet 1515 from our website. You will be asked if you want to open, run or save your file before your download begins. Select Save.
  2. You can find the file in the Downloads bar of your browser or the Downloads folder of your computer, once your download is completed. Run the installer and do as per the on-screen prompts to complete installing the driver. During the installation, you might be prompted to connect to the computer.

Mac

  1. You can download the printer driver for Mac from our website. You will be prompted to choose Open, Run or Save. Tap Save. You will find the installer in the browser’s Download’s bar or your computer’s Download folder when your download completes.
  2. Run the installer and if you are prompted to add the printer to the printer queue, click DeskJet 1515, tap Use or Print Using, click the DeskJet 1515 in the pop-up menu and then choose Add. To complete the installation, return to the HP installer and attempt to print.

If you have further queries, contact our technical support team through the toll-free number.

Troubleshooting

You can troubleshoot all the issues related to the printer easily, download the updated manual from our website and then follow the instructions in it to resolve all the issues.

Paper Mismatch Error

When the ‘Paper Mismatch’ error message appears on the printer control panel or on the computer, follow the troubleshooting steps that are given below in step by step format.

STEP 1: Try to adjust the paper size setting. For that, first, select File -> Print in the application you need to print from.

STEP 2: Choose your printer name and tap Properties, Printer Properties or Preferences. Tap Paper/Quality -> Advanced -> Paper Size. Choose the size of the paper and try to print.

STEP 3: If the error is there then check the paper source setting. For that, remove all the paper from the input tray and then reload it back correctly.

STEP 4: In the application, tap File -> Print. Tap your printer name and tap Properties, Printer Properties or Preferences.

STEP 5: Tap Paper/Quality -> Paper Source -> ok, then try to print. If the error is uncleared, reset the printer.

Scanner Not Working

When you attempt to scan a document, and the scanner fails to scan the document, then follow the stepwise instructions that are given below accordingly to troubleshoot the scanner issue.

STEP 1: Check the USB connection and connect the USB cable directly to a different port on the computer.

STEP 2: Open HP print and Scan and then choose Start on the welcome screen. Select your printer, and tap Next. The Finding and Fixing Problem screen opens.

STEP 3: Tap Fix Scanning. In the HP Print and Scan Doctor results, analyze the results. Then follow the on-screen instructions and troubleshoot the issue.

STEP 4: Try uninstalling the Printer Software and remove the USB cable from the printer. Search Windows for Programs and Features. Then open it from the results page.

STEP 5: Select DeskJet 1515 in the list of installed programs, select Uninstall or Yes. Follow the on-screen instruction and remove the software. Restart the computer, reinstall the printer software and try scanning again.

If you have further queries, contact our technical support team through the toll-free number.

Factory Reset

The factory reset procedure is elaborated in a detailed manner. To do a factory reset for your printer, you have to do as per the steps that are given below accordingly.

  • Do not try to reset the printer by yourself as this might affect your printer’s performance. You have to press the power button first, followed by the cancel button if your ink button flashes.
  • Press and hold the two buttons together for few seconds. Few seconds later, you can release the Cancel button followed by the power button. Your paper Jam might flash, and so press the cancel button until the paper jam stops flashing. And now your cartridge indicator should stop flashing.

Disclaimer

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