troubleshoot-hp-envy-5663

Troubleshoot HP Envy 5663

Troubleshoot HP Envy 5663

Color or Black HP Envy 5663 ink not printing properly

  1. Use an authenticated HP Ink cartridges for better functionality
  2. Monitor and check estimated ink levels
  3. Substitute any low or empty ink cartridges
  4. Clear the ink cartridges.
  5. Discover the troublesome ink cartridge.
  6. Check the ink cartridge warranty status.
  7. Substitute the troublesome ink cartridge.

The 123.HP.Com Envy5663 printer is functioning properly, but the printout is missing black or color ink or the printed page is empty or has a minimum amount of ink.

Step 1 : Use an authenticated HP Ink cartridges for better functionality

It is advised to use authenticated HP ink or toner supplies. The quality or reliability is not guaranteed for non-HP or refilled cartridges. If you have not used an authenticated HP cartridge, the procedure which is provided below might not resolute the problems.

Visit HP Suresupply to analyze ink or toner cartridge compatibility or purchase replacement cartridges and other required supplies.

  • Reach HP Suresupply.
  • If urged, click your country or region.
  • Carry out the on-screen instructions to place order for new supplies or verify the cartridge compatibility with the printer.

Suppose the issue persists, and you are using genuine ink cartridges, go along with the next step.

Step 2 : Monitor and check estimated ink levels

Print quality may be affected by low ink levels. Check the estimated ink levels to ratify if any ink cartridges are desperately low on ink or empty.

From the control panel of your 123.HP.Com Envy5663 printer, tap on the Ink icon to look at the current estimated ink levels.

Step 3 : Substitute any low or empty ink cartridges

Supersede any critically low or empty ink cartridges, and then make a try to print again. If the ink cartridges display full ink levels, go ahead with the next step.

  • Power on your HP Envy 5563 printer.
  • Ensure to pack the printer with plain, white paper.
  • Clasp the handles on either side of the paper, and then unlock the ink cartridge access door until it fixes into place.
  • The carriage advances to the center of your printer.
  • Clasp until the carriage is steady and noiseless before you continue.
  • To free the ink cartridge, unlock the lid on the ink cartridge slot, then slowly push the lid again into its original place.
  • Draw the ink cartridge up to take it away from its slot.
  • Unwrap the new cartridge from its package. Be aware to touch only the black plastic on the ink cartridge.
  • Remove the plastic tape from the ink cartridge.
  • Clasp the ink cartridge by its sides with the nozzle towards the printer, then drag the ink cartridge forward into its slot.
  • Lock the lid on the ink cartridge slot so that the ink cartridges get fixed into the slot firmly.
  • Reiterate the preceding steps to install the other cartridge, if required.
  • Shut down the ink cartridge access door.
  • Install the new ink cartridges. Subsequently, the printer automatically prints an alignment page.
  • Be calm until the printer prints the alignment page and ejects it out.
  • Unlatch the scanner lid.
  • Align the alignment page with the print side downward on the scanner glass. Mount it based on the engraved guides that are present around the glass.
  • Shut down the scanner lid, and then click on the Ok
  • The printer aligns the ink cartridge accordingly.

If the print quality issue persists after replacing any empty ink cartridges, follow the next step.

Step 4 : Clear the ink cartridges

With the aid of an automatic tool, clean the ink cartridge from the control panel of your printer, and then determine the results.

  • Make sure that plain paper is placed into the input tray.
  • On the control panel of your printer, swipe the display to the left, and then click on the Setup
  • Click on the Tools option, and then choose Clean Cartridges.
  • The printer starts to print a Print Quality Diagnostic report.
  • Verify the print quality on the Print quality Diagnostic report.
  • In case the print quality is satisfactory, select the No You can stop with the troubleshooting steps.
  • In case the print quality is unsatisfactory, select the yes option when instructed to perform the next level of cleaning.

Step 5 : Discover the troublesome ink cartridge

Assess the Print Quality Diagnostic report you printed in the procedure to clean the ink cartridges. You can identify any defective ink cartridges by verifying the text and color blocks on the sample page to

  • In case you found any trouble with the black text on the page, replace the black ink cartridge.
  • In case you find any trouble with the colored blocks on the page, replace the tri-color ink cartridge.

Step 6 : Check the ink cartridge warranty status

There lies the possibility for the faulty cartridge or printhead to be under warranty. Check whether the ink cartridges or printhead are under warranty and then check the limited warranty for the supplies.

Step 7 : Substitute the troublesome ink cartridge

Remove the problem ink cartridge with a new, authenticated HP ink cartridge.

  • Power on your HP Envy 5563 printer.
  • Ratify to mount the printer with plain, white paper.
  • Grasp the handles on either side of the printer, and then open the ink cartridge access door until it fits into the appropriate position.
  • The carriage displaces to the center of the printer.
  • Halt until the carriage is stable and silent before you start.
  • To free the cartridge, pull up the lid on the ink cartridge slot, then push the lid again until it stops.
  • Free the ink cartridge from the slot.
  • Free the new ink cartridge from its package. Be aware and touch only the black plastic on the ink cartridge.
  • Remove the plastic tape away from the ink cartridge.
  • Press the ink cartridges by its sides with the nozzle towards the printer, then glide the ink cartridge forward into the slot.
  • Close down the lid on the ink cartridge slot to secure the ink cartridge into place.
  • Re- do the above procedures to mount the other ink cartridge, if required.
  • Close down the ink cartridge access door.

Once you install the new cartridges, your printer prints an alignment page by itself.

  • Hold on for the alignment page to print.
  • Unlock the scanner lid.
  • Mount the alignment page with the print side down on the scanner glass. Keep it according to the engraved guides around the glass.
  • Shut down the scanner lid, and then click on the Ok
  • The 123.HP.Com Envy5663 printer organizes the ink cartridges.

Disclaimer

123hp.co is an independent website that provides support information for HP printer issues. The website does not have specific association with “HP” or its services. All information and images furnished on this website are for informational purpose only. We do not sell products or services of HP in any form. We do not provide any warranty or services associated with the manufacturer. You should approach the manufacturer for the same. Users are advised to review our privacy policy before using our website.

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